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Our server has stopped resolving all DNS
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eCom
Member


Joined: 09 May 2006
Posts: 234

PostPosted: Sat Nov 28, 2009 8:28 am    Post subject: Reply with quote

Ok,

We've repaired the problem that port 53 UDP was closed. It is
now OPEN for all UDP/DNS processes.

But the DNS on this server still cannot resolve properly to the 2 IPs
they are supposed to.

OUR NAME SERVERS:

ns1.nkoursite.net needs to resolve to 66.124.11.214

and

ns2.nkoursite.net needs to resolve to 66.124.11.215

Attached to the support request we just sent you is a print screen of how our name servers are correctly setup at our domain registrar, and the proper way they need to resolve.

I am depending on you to have this resolved at your earliest convinience.

Thank you and best regards,

eCom
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eCom
Member


Joined: 09 May 2006
Posts: 234

PostPosted: Mon Nov 30, 2009 10:08 am    Post subject: Reply with quote

Hello - We are making progress in resolving this issue. Our network manager just found another problem and is in the process of fixing it.

But please leave this support request open since we are not finished testing the server.

thanks
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Tommy
Member


Joined: 05 Feb 2009
Posts: 222

PostPosted: Mon Nov 30, 2009 10:09 am    Post subject: Reply with quote

Hello there

No problem. Keep us posted on what's happening.

The tech support team
Sun Hosting
http://www.sunhosting.ca
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eCom
Member


Joined: 09 May 2006
Posts: 234

PostPosted: Sat May 15, 2010 9:37 am    Post subject: Reply with quote

Hey AI just realized-- I never asked you to close this SR. You can go ahead and close it now, sorry for the delay
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