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Cannot access remote desktop

 
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eCom
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Joined: 09 May 2006
Posts: 234

PostPosted: Tue Mar 17, 2009 1:35 pm    Post subject: Cannot access remote desktop Reply with quote

Hi there

We've finally installed this new Windows server.

Anyway I'm trying to access RDP (remote desktop) and I guess that port 3389 must be closed since I can't connect remotely.

Could you open port 3389 to make RDP work? (It IS 3389 right?)
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Tommy
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Joined: 05 Feb 2009
Posts: 222

PostPosted: Tue Mar 17, 2009 4:09 pm    Post subject: Reply with quote

Hi there

RDP is setup for ALL your IPs.

Make sure RDP is enabled and not blocked by the Windows firewall itself.

It seems to me the Windows firewall may be blocking your RDP connection.

Let us know if you need anything else.

The tech support team
Sun Hosting
http://www.sunhosting.ca
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Julia
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Joined: 09 May 2006
Posts: 162

PostPosted: Fri Apr 30, 2010 2:43 pm    Post subject: Reply with quote

eCom I had the same problem the other day; just make sure that port 3389 is open and it should work!
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